February 1st 2025 is the 50th Anniversary of Bristol Gay Switchboard’s first calls!
Andrew Foyle wrote the following article in 2012 about the Switchboard records donated to Bristol Archives.
“Today I collected a small cardboard box of tattered hardback notebooks. They don’t look like much. But these are the Day Books for Bristol Gay Switchboard, recording the beginnings of a helpline which was to last 37 years.
On February 1st 1975 Bristol Gay Switchboard (BGS) took its first call; Dale Wakefield spent 25 minutes dealing with a male transvestite worried that other TVs might be homosexual. Calls trickled in during the first few weeks but soon increased as the number became known. The service used Dale’s own house phone and operated from her back bedroom in Hill Street, Totterdown.
The first Day Book covering February 1975 to May 1976 records nearly 3,500 phone calls. There were significant numbers of abusive and hoax calls – abuse, name-calling, whistling or playing loud music down the phone, and inevitably, sex callers. One regular was soon named Mr Gruntfuttock. Dale had a humorous way of despatching these, and of recording them in gritty fashion; “21.3.76 : Wanted a screw and offered me his cock”. Help Given – “I said we have no carpentry requirements and don’t keep hens”. Surprisingly, two requests for someone able to bless a gay marriage were referred to Angela Needham, minister of the first Metropolitan Community Church in Bristol. (23.5.75 and …).
On the weekend of 28th–29th February 1976 a national Lesbian Conference was held in Bristol. BGS was not just an information point but a lynchpin in the organisation. On the Thursday before Dale’s phone began ringing at 7.30am; calls arrived almost solidly throughout the day and evening, and on through the night, most of them about the conference. At 4.25 on Friday morning the last of 70 calls was taken, from a woman complaining that no-one was present at the conference venue to take her registration at 4 am! Calls began again at 7.22am.
The Sunday shift began with the optimistic comment “Looks like being a quiet night”. However “trouble at Moulie” followed, with a group of women thrown out of the Moulin Rouge club and beaten up at around 3am. Disturbing comments in the Day Book include “Police not being helpful, hassling them” and “Police nasty – 4 cars”. Two women were injured, one so badly she underwent surgery at the Bristol Royal Infirmary that night. The Switchboard staff formed an impromptu rescue centre, phoning all parties and eventually taking in the four remaining women at Dale’s house at about 7 am.
The books offer little glimpses of the depths of difficulty in which some people found themselves. In April 1975 a call arrived from B. of Keynsham – “isolated woman, suicidal”. Three BGS volunteers drove to her address immediately and talked with her for 2-3 hours, removed her pills and stayed with her for the night. It’s hard to imagine any helpline service doing that today, but it was well meant and effective. It’s also notable how often the help went beyond advice on the phone: “Lost at George and Railway – Dale fetched”; “Kevin – Rang Angela. Sleeping in haystack tonight. OK to stay and will run him to W-S-M.”
So to the first group of Bristol Switchboard volunteers we say thank you – to Adrian, Angela, Eddie, Tim, John, Steve, Stevie, Julia, Anne, Lindsay, Tony, Yvonne and of course, to Dale whose home and phone were given up with remarkable generosity to this operation.
Andrew Foyle, 2012
The records of Bristol Lesbian and Gay Switchboard are now deposited permanently with Bristol Archives, Cat. Ref. 45120. Because of the detailed and sensitive nature of the records in the early Day Books, that part of the archive is closed to public access.